If you have an enquiry or question you would like to ask us please use the form below, otherwise please contact someone directly.
If you have a press enquiry we have a press kit for that.
Here are some commonly asked questions, if you can't find what you're looking for - please use the contact form to reach one of our team personally.
I'm having trouble making a purchase of digital / physical products from your store
Please email us at orders[at]souvenirsmusic.co.uk stating your exact issue. The more information you can provide us with will help us to find a solution. You can additionally provide; reference numbers, screenshots, links.
I've purchased a physical product from your store but haven't received it yet
Please email us at orders[at]souvenirsmusic.co.uk stating your order reference number, this will help us to locate your order.
How long will it take for my order to arrive
We aim to dispatch all available order within 2 days. In some cases it can take up to 5 - 7 days for arrival. If you think that your order might be missing please email us at orders[at]souvenirsmusic.co.uk stating your order reference number, this will help us to track your order down.